Customer relationship management (CRM) consultants help businesses implement CRM projects, such as Salesforce configurations. Common work activities include discussing project details with clients, handling documentation, analyzing the clients' organizational processes, managing data migration, and training staff on CRM integration.
CRM Consultants should demonstrate CRM projects expertise, CRM software expertise (Salesforce, Prosperworks, Zoho), computer proficiency, leadership, communication and interpersonal skills, attention to details, and time management.
Estimated U.S. wage range:
$35 - $150 an hour
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